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Connect Fermanagh is a telephone befriending service made up of volunteers who want to reach out and give support to those who may be feeling lonely or isolated in the Fermanagh area.

 

What we believe in:

Connect Fermanagh believes in, advocates for and supports the health and wellbeing of people across Fermanagh, enabling  individuals to feel connected, confident and valued.

Enchancing people’s lives, supporting those most vulnerable and marginalised in our community to achieve positive emotional wellbeing and feel connected and secure in their communities.

 

What we do

Reduce feelings of loneliness and isolation for those we call

Help people feel connected

Provide information on local and regional services and supports

Signpost and support those we call to access services and supports

Help those we call have their voices heard by decision-makers locally and regionally.

Call us on:
028 66 320 230

Opening Hours – 7 days a week 9:30am-2pm
Answer machines outside these times. Please leave your name and number.

This is not a medical advice line.

Call NHS 111 or 999 in medical emergencies.

TO BE ELIGIBLE TO USE THE SERVICE YOU MUST:

    • Be aged 18+
    • Live in the Fermanagh Area
    • Consent to receiving a call by a volunteer at a pre-arrange time
    • Agree that the Fermanagh Trust hold your personal contact details and basic call details for the duration of your engagement with the Service.

WE ARE ALWAYS LOOKING FOR NEW VOLUNTEERS TO HELP MEET THE DEMAND FOR THE CONNECT FERMANAGH SERVICE

There are many out there who wish to help others in some way. This is a fantastic opportunity to do something meaningful with your time, providing short-term telephone support to people in your community who need it.

If you feel you could provide a kind and friendly chat to someone struggling with loneliness, or anxiety or feeling isolated please get in touch:

tel: 028 66 320 230
email: info@connectfermanagh.org

SERVICE USER & VOLUNTEER STORIES

The work of Connect Fermanagh is overseen by a team of dedicated Trustees. Many of these Trustees began their journey as volunteers and continue to provide weekly calls.

We welcome Volunteers from all backgrounds and of all abilities, calls can be made from the comfort of your own home. There is no requirement for you to leave your home or to meet those you call face-to-face.

BACKGROUND INFORMATION

In response to the COVID-19 Pandemic Fermanagh Trust sought to provide a local response to local need. They re-deployed staff and resources to help those feeling overwhelmed, anxious or lonely connect with others in their community. Fermanagh Trust established ‘Connect Fermanagh’ in April 2020 to reach out to individuals in need of a listening ear. Staff from Fermanagh Trust and Fermanagh House were able to use their skills and experience to quickly put in place a dedicated telephone befriending service for the residents of Fermanagh.

The Fermanagh Trust is a registered charity, established in 1995 to promote any charitable purpose, and to support initiatives which will lead to social and community development to improve the conditions of life for the people in County Fermanagh and immediate hinterland.

Since 1995 the Trust has supported hundreds of community based projects in Fermanagh. In order to continue this work, the Trust has established itself as a community foundation, building an endowment which will ensure the Trust can continue to support community and voluntary endeavours via grant awards. 

In March 2022 Connect Fermanagh officially launched as a charity in it’s own right with it’s own Board of Trustees.

Our calls are made and received by a team of friendly Staff and Volunteers from across Fermanagh.

Referrals are accepted from individuals, agencies or groups acting on the request of an individual.

Calls are made at designated times, agreed with individuals.

We provide a general chat service, when requests for advice, signposting or information are received we take these requests, process through designated staff before responding to ensure quality, accuracy and consistency of information.

We are flexible and adaptable, we continually monitor, review and adapt our service to meet emerging needs.

We maintain a basic record of all contacts with individuals to ensure we can reflect on needs and demand and adapt our service accordingly

Contact us:

info@connectfermanagh.org

Fermanagh House
Broadmeadow Place
Enniskillen, Co Fermanagh
BT74 7HR

028 66 320 230

Registered with The Charity Commission for Northern Ireland NIC108524