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Fermanagh House / Fermanagh Trust may be closed but the team are still here to help. We are redirecting our resources to provide a telephone service (Connect Fermanagh) during the Coronavirus pandemic. We will provide telephone support to those who are feeling lonely, anxious or vulnerable whatever your circumstances.

Call us for:
• Friendly chat / befriending
• Signposting support

028 66 320 230

7 days a week 9:30am-2pm
Answer machines outside these times. Please leave your name and number.

This is not a medical advice line.

Call NHS 111 or 999 in medical emergencies.

BACKGROUND INFORMATION

The Fermanagh Trust is a registered charity, established in 1995 to promote any charitable purpose, and to support initiatives which will lead to social and community development to improve the conditions of life for the people in County Fermanagh and immediate hinterland.

Since 1995 the Trust has supported hundreds of community based projects in Fermanagh. In order to continue this work, the Trust has established itself as a community foundation, building an endowment which will ensure the Trust can continue to support community and voluntary endeavours via grant awards.

Fermanagh House, a social enterprise is owned by local grant-making charity, The Fermanagh Trust, and income from the facilities helps us reach even more local groups and charities with grant making.

Fermanagh House provides outstanding facilities at extremely competitive prices. The building is a resource for the entire community and is utilised by many groups and organisations. Fermanagh House is set in the heart of the Broadmeadow overlooking Lough Erne and Enniskillen Castle.

In response to the COVID-19 Pandemic Fermanagh Trust wish to continue to provide a local response to local need. We are re-deploying our staff and resources to help those feeling overwhelmed, anxious or lonely connect with others in their community. We have established ‘Connect Fermanagh’ (028 66 320 230) to reach out to individuals in our community in need of a listening ear.

We hope to prevent loneliness for those feeling isolated and reduce the negative impact of social and physical distancing on their emotional wellbeing and mental health. We aim to continually monitor, review and adapt this service according to the level of need and responding swiftly to the emerging trends in the needs presenting.

By providing a telephone service from 9.30am -2pm 7 days per week, we aim to prevent loneliness and isolation for the people of Fermanagh who need us most including our elderly and our vulnerable. We aim to improve the social and emotional well-being of any person living in the Fermanagh area in need of a listening ear and a friendly, reassuring chat.

We will have calls made and received by a team of friendly Staff and Volunteers from across Fermanagh.

We will accept Referrals to our Service from individuals wishing to self-refer and from individuals, agencies or groups acting on the request of an individual.

We will make calls at designated times, agreed with individuals.

We will provide a general chat service, when requests for advice, signposting or information are received we will take these requests, process through designated staff before responding to ensure quality, accuracy and consistency of information.

We will remain flexible and adaptable, we will continually monitor, review and adapt our service to meet emerging needs.

We will maintain a basic record of all contacts with individuals to ensure we can reflect on needs and demand and adapt our service accordingly

TO BE ELIGIBLE TO USE THE SERVICE YOU MUST:

    • Be aged 18+
    • Live in the Fermanagh Area
    • Consent to receiving a call by a volunteer at a pre-arrange time
    • Provide minimum 2 Nominated Persons who can be contacted in an emergency should we be concerned for your welfare.
    • Agree that the Fermanagh Trust hold your personal contact details and basic call details for the duration of your engagement with the Service.

WE ARE ALSO LOOKING TO VOLUNTEERS TO HELP DELIVER CONNECT FERMANAGH

There are many out there who wish to help others in some way but feel unable to as they cannot leave their home. This is an opportunity to help, by joining our Team of Volunteers you can provide short-term telephone support to people in your community who need it. If you feel you could provide a kind and friendly chat to those who are struggling with loneliness, or anxiety due to isolation please get in touch:

tel: 028 66 320 230
email: info@connectfermanagh.org

Contact us

info@connectfermanagh.org

Fermanagh House
Broadmeadow Place
Enniskillen, Co Fermanagh
BT74 7HR

028 66 320 230